Privacy Policy

Privacy Policy
Last Updated: 23/November/2024

Delivery Captain Limited (“us,” “we,” or “our”) operates the website https://delivery-captain.com (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information, as well as your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register for our services or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely through third-party providers)

1.2 Log Data

We automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Date and time of your visit
  • Time spent on pages
  • Other diagnostic data

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These include:

  • Essential Cookies: Necessary for the operation of our website.
  • Performance Cookies: Help us understand how visitors use our website.
  • Functional Cookies: Enable personalization and improved functionality.

You can control cookies through your browser settings, but disabling them may limit your access to certain features.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.
  • Process your registration and payments securely.
  • Communicate with you, including responding to inquiries or sending updates.
  • Improve the functionality and user experience of our website.
  • Comply with legal obligations and ensure the security of our website.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following instances:

  • Service Providers: To trusted third parties who help operate our Service, such as payment processors or IT support.
  • Legal Compliance: To comply with applicable laws or respond to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Payment Processing

Payments are securely processed through trusted third-party providers such as [insert payment provider, e.g., Stripe or PayPal]. We do not store your payment card details. For information on how these providers handle your data, please refer to their privacy policies.

5. Retention of Your Data

We retain your registration and payment details for as long as your account remains active or as required for legal and administrative purposes. If you request account deletion, we will delete your data unless required by law to retain it.

6. Your Rights

Depending on your location, you have the following rights under privacy laws such as GDPR and CCPA:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate information.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing for purposes like marketing.
  • Data Portability: Request your data in a machine-readable format.

To exercise these rights, please contact us at [email protected] or +39 340 311 9122.

7. Security

We take the protection of your personal data seriously and use industry-standard measures, including encryption, to secure your information. However, no method of online transmission is completely secure, and you acknowledge this inherent risk by using our Service.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you access our Service from outside the European Union, your data may be transferred to and processed in countries where we or our service providers operate. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page regularly for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us:

Delivery Captain Limited
Website: https://delivery-captain.com
Email: [email protected]
Phone: +39 340 311 9122